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Knowledge base · Drain unblocking

What can go down the toilet? And what definitely can't

A large proportion of the blocked toilets we see could have been prevented. Not by poor installation, but by what was flushed down. The rule is simple: only urine, faeces and toilet paper belong in the toilet. Below you can read why, what goes wrong with everything else and how to prevent a blocked toilet.

6 min read
Practical & honest
The Hague & the Randstad
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PVC waste pipes behind a toilet

A toilet seems like a place where everything can disappear. Press the button and it's gone. But behind the bowl begins a drain pipe with bends, connections and sometimes a long horizontal section before the water reaches the soil stack or sewer. Anything that doesn't break down quickly can get caught along the way.

What can go down the toilet?

  • Urine and faeces. That's what the system is designed for.
  • Toilet paper. Toilet paper is designed to break down quickly in water. Use a reasonable amount at a time and if there's a lot of paper, flush twice.

That's it. Anything not on this list belongs in the bin or must be disposed of another way.

What should not go down the toilet?

  • Wet wipes, even if labelled "flushable". Wet wipes, baby wipes and make-up wipes break down far more slowly in water than toilet paper. Even the variants sold as flushable often remain intact in practice for a long time. They catch on each other and, together with grease, form solid clumps.
  • Kitchen roll and tissues. Kitchen paper and tissues are specifically made to stay strong when wet. As a result, they don't break down well in the drain.
  • Tampons, panty liners and sanitary towels. These are made to absorb moisture and swell in water. They are a well-known cause of blockages.
  • Cotton buds and cotton pads. Cotton buds are stiff and get stuck sideways in a bend. Other debris collects behind them.
  • Hair. Hair does not dissolve and together with paper forms a kind of net in which everything gets caught.
  • Fat and frying oil. Fat solidifies in the pipe and turns other waste into a tough mass. This can create large fat clumps in the sewer.
  • Medicines. Medicine residues do not belong in wastewater, because water treatment cannot always remove them completely. Return them to the pharmacy or follow your municipality's rules.
  • Cat litter. Much cat litter clumps precisely on contact with moisture. In the drain it becomes a hard, cement-like blockage. Even litter sold as flushable can cause problems.
  • Food scraps. Leftover food, rice and pasta seem harmless, but they expand in water, attract vermin in the sewer and can cause blockages in combination with grease.
  • Other items. Think of condoms, nappies, plasters, dental floss, cigarette butts, paint and cleaning wipes. These don't belong in the toilet either.

What happens in the drain and the sewer?

Directly behind the toilet is a short drain with one or more bends. If something gets caught there, you'll notice quickly: the bowl fills up high after flushing and drains very slowly. This is the simplest form of blockage.

It becomes more difficult when the object gets further. In an apartment block, the drain connects to a shared soil stack. Wipes from multiple flats come together there. If a blockage forms there, residents on the lower floors notice it most: their toilet or shower overflows. Read more about this in the article on a blocked soil stack.

In the sewer under or outside the property, wipes can accumulate at connections, subsidence or places where roots have grown into the pipe. At grinders and pumps in the public sewer, wipes also cause breakdowns. So the problem does not stop at the front door.

Signs that something is stuck in the drain

  • The toilet rises higher than normal after flushing.
  • The water drains away slowly or makes gurgling sounds.
  • The toilet gurgles when you let water drain elsewhere. See also drain or toilet gurgles.
  • There's a sewer smell in the toilet or bathroom.

How to prevent a blocked toilet

  • Put a waste bin in the toilet. Those without a bin are more likely to flush something that doesn't belong. A small bin with a lid next to the toilet really helps.
  • Always put wet wipes in the bin, even if the packaging says they're flushable.
  • Use a reasonable amount of toilet paper and flush in between if in doubt.
  • Tell housemates, children and guests. A small notice in the toilet of a holiday home or office can save a lot of trouble.
  • Never pour fat or oil down the toilet or kitchen sink. Let it solidify and put it in the general waste, or dispose of it according to your municipality's rules.
  • Return medicines to the pharmacy or follow your municipality's waste rules.
  • Watch out for a flush button that doesn't work properly. If the toilet flushes too weakly, paper is more likely to remain. Have this checked.

Is the toilet blocked after all?

Don't keep flushing repeatedly when the water is already high; the bowl may overflow. First try a plunger with a flange that seals well in the toilet's drain opening. Don't use chemical drain cleaner or boiling water: the latter can crack the porcelain. The article toilet blocked, how to fix it contains a complete step-by-step plan. If that doesn't work, you can call us for toilet unblocking.

When should you call us?

  • The toilet stays full, even after trying with a plunger.
  • Water comes up in the shower or a drain when you flush.
  • The toilet keeps getting blocked again within a short time.
  • Something has been flushed that doesn't belong there, such as an object or cat litter.
  • You live in a flat and several drains are draining poorly at the same time.

Call PandFix on 070 783 0224. For emergencies we're available 24/7; more about emergencies.

Want to know which products work and which don't? Read drain unblockers: what really works. More tips for the rest of the house can be found in preventing blockages.

Frequently Asked Questions

Good to know

Short answers to questions we're often asked.

We advise against it. Even wipes sold as flushable break down much more slowly in practice than toilet paper and can get stuck in bends and in the sewer. Put them in the bin.

Preferably not. Kitchen paper and tissues are made to stay strong when wet. As a result they dissolve poorly and can cause a blockage.

Not down the toilet or kitchen sink. Return them to the pharmacy or follow your municipality's waste rules.

No. Much litter clumps on contact with moisture and becomes a hard blockage in the drain. Even litter labelled as flushable can cause problems.

Don't flush. Try to remove the object with gloves. If it has already been flushed and the toilet drains poorly, have the drain checked by a tradesman.

Need help in The Hague or the Randstad?

Feel free to call us for advice or an appointment. In emergencies we're available 24/7.

What customers say about us

Real Google reviews from PandFix customers.

Rowsen Karim

★★★★★

Hier een betrouwbare loodgieter. Komt zijn afspraken na. Nadat iemand langs is geweest en geen kennis had. Heb deze loodgieter ons uit de brand… geholpen. Verstopping in de keuken zat op ongeveer 7-8m. Heeft ook nog meegedacht met het veranderen van het stukj leidingwerk onder de gootsteen. Als er weer iets is. Heb ik dit keer een betrouwbaar adresje.

Google review · Van der Zuiden Installatietechniek (now PandFix)

Tim Smit

★★★★★

Vandaag keukengootsteen verstopping snel en vakkundig verholpen door zeer behulpzame en vriendelijke Ouail!

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Michiel Bor

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Wat een topservice! Onze hoofdleiding was compleet verstopt, na onderzoek van Van Der Zuiden op 14 meter voor onze woning. Dit is zeer netjes en… vakkundig opgelost. Zeer meedenkend in een nieuwe leiding die aangelegd moet worden en enorm enthousiast in zijn vak. Nogmaals enorm bedankt!

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L Fick

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Snelle, deskundige en plezierige service om mijn keuken afvoer te vervangen. Ik kan van der Zuiden Installatietechniek aanbevelen!

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Nouhaila Abbassi

★★★★★

We kregen eens te maken met een flinke verstopping in het toilet,en niets leek te helpen. Dit was echt een noodgeval, dus we namen direct contact op… met VanderZuiden installatie Techniek. Wat een geweldige Service! Ze reageerden snel en stonden binnen korte tijd bij ons op de stoep. De loodgieter was uiterst professioneel en wist precies wat hij deed. Wij zijn ontzettend tevreden over de snelle en nette service. Als je ooit een loodgieter nodig hebt voor een verstopping of een ander probleem, raden wij VanderZuiden Installatie Techniek zeker aan. Betrouwbaar, deskundig en topservice!

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Denise Van Egdom

★★★★★

Afvoer was verstopt, dit blijkt toch een groter probleem. Wortels zijn door riool gegroeid. Heel fijn en kundig geholpen door Monteur Ouai. Hij is… vriendelijk, denkt mee en ruimt netjes op. Ik raad VanDerZuiden en vooral meneer Ouai van harte aan!

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Bas Aalbers

★★★★★

Verstopping was snel verholpen. Conform de vooraf opgegeven prijs. Vriendelijk, snel en schoon !

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Thomas Brugman

★★★★★

Ik heb in de afgelopen jaren een aantal keer verschillende lekkages en verstoppingen gehad. Ondanks een overvolle agenda maakte PandFix tijd voor mij… en mijn gezin. Vervolgens ook nog met een lach en een eerlijke prijs mijn probleem verhelpen heeft ervoor gezorgd dat wij niemand anders meer gaan bellen voor loodgieterswerk.

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brian Brongers

★★★★★

Snel en efficiënt te werk gegaan. Verstopping verholpen

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Thomas Van Teylingen

★★★★★

Ondanks de uitdagingen in mijn huis v.w.b. ontstopping altijd netjes geholpen. Fijn personeel en doen dat stapje extra om je probleem op te lossen.

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Koen Eshuis

★★★★★

Goede service geleverd, verstopping snel verholpen. Nette abn sprekende man!

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Len van der Wal

★★★★★

Vandaag geconfronteerd met een vervelende verstopping. Gebeld met Van der Zuiden en binnen een paar uur stond er een loodgieter voor de deur. Deze… jongeman stelde zich netjes voor, analyseerde het probleem en gaf aan hoe hij het probleem dacht te gaan oplossen. Binnen een half uur was de verstopping verholpen! Heel tevreden het weekend in!

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